6:08 am - September 1, 2025

  • Jennifer Hicks joins from the Wall Street Journal to oversee Reuters’ digital platforms
  • Tasked with boosting audience engagement and subscription growth
  • Will play a key role in the company’s long-term digital strategy and innovation

Reuters has appointed Jennifer Hicks as its new digital director, a senior leadership role that will shape the long-term editorial direction of the company’s digital platforms.

Hicks will oversee Reuters.com, the Reuters app, newsletters and social offerings. She is tasked with sharpening the company’s audience engagement strategy, accelerating subscription growth, and ensuring that Reuters’ digital output reflects the authority and trust of its journalism.

She joins from the Wall Street Journal, where she spent more than two decades in senior roles driving digital growth and innovation. Her experience includes launching the Journal’s digital operations in London, running the New York news hub, serving as deputy managing editor on the masthead, and leading product, platform and audience development teams.

At Reuters, Hicks will work closely with commercial, product and development teams to expand global reach and deepen engagement with paying subscribers.

A native of Norman, Oklahoma, Hicks began her career at the University of Oklahoma’s student newspaper before completing a master’s degree in journalism at Columbia University. She will join Reuters on September 15, based in New York and reporting to executive editor Simon Robinson.

In a note to staff, editor-in-chief Alessandra Galloni and Robinson welcomed Hicks to the newsroom, calling her appointment a key step in the company’s digital transformation.

More on this

  1. https://www.ou.edu/gaylord/about/board-of-visitors/jennifer-johnson-hicks.html – This page provides information about Jennifer Hicks’s role as Director of Audience Development at The Wall Street Journal, detailing her responsibilities and career achievements.
  2. https://www.politico.com/media/story/2016/01/the-wall-street-journal-reorganizes-its-newsroom-004373/ – This article discusses Jennifer Hicks’s appointment as Editor, Digital Products and Innovation at The Wall Street Journal, highlighting her role in driving digital and mobile innovation.
  3. https://www.journalism.co.uk/media-appointments/wall-street-journal-expands-european-news-staff/s8/a535721/ – This piece mentions Jennifer Hicks’s responsibility for expanding europe.WSJ.com, reflecting her role in developing the Journal’s European news presence.
  4. https://talkingbiznews.com/media-news/longtime-wsj-staffer-hicks-departs-after-21-years/ – This article reports on Jennifer Hicks’s departure from The Wall Street Journal after over 21 years, underscoring her significant contributions to the company’s digital growth and transformation.
  5. https://talkingbiznews.com/they-talk-biz-news/wsj-appoints-a-slew-of-coverage-chiefs/ – This report details Jennifer Hicks’s appointment as Digital News Editor at The Wall Street Journal, highlighting her role in enhancing the impact of the newsroom’s digital journalism.
  6. https://www.niemanlab.org/2017/08/the-wall-street-journal-tested-live-push-notifications-with-some-help-from-the-guardians-mobile-lab// – This article discusses Jennifer Hicks’s involvement in The Wall Street Journal’s experiment with live push notifications, showcasing her role in advancing the newspaper’s digital engagement strategies.
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